The 7:05 a.m. door-won’t-open call. Sell every garage door company the answer, under your name.
At 7:05 a car is trapped behind a door that won’t open; the office opens at 7:30. Your voice AI agent books a window before anyone arrives, under your name.
Mon 9:00 AM, Door Service Call
to (402) 555-0194
A day on Carraway’s line.
Every call a garage door company can’t afford to miss, answered under your name.
- 7:05AMSee this call ↓
The 7:05 a.m. stuck door.
The car is inside, work starts at eight, and nobody is in until 7:30.
Your agentAsks what happened, reads the company’s safety line, and books a two-hour window while she holds. Quotes the service-call fee; the tech prices the repair.
Bring it upWhen the owner says the phone starts before anyone is in.
- 11:30AM
“How much for a new door?”
The week’s biggest job, and the rep is up a ladder in another garage.
Your agentAsks single or double and what the old door is doing, then books the free Door & Opener Estimate. The rep quotes after measuring.
Bring it upWhen the owner says new-door estimates get lost during installs.
- 9:00PM
The 9 p.m. door stuck open.
Bikes and tools in plain view, and the office closed at five.
Your agentA door stuck open or off its track is a warm transfer to the on-call technician, briefed first. A humming opener is booked for morning.
Bring it upWhen the owner says windstorm nights cost the on-call tech his sleep.
Three calls Carraway would have lost, answered under your name. On its September minutes, a day on its line is about 31 minutes: $13.95 at $0.45 a minute, on top of $99 a month.
What callers hear.
A homeowner calls Carraway Garage Door & Opener at 7:05. Its phones and agent come from Bramblelink MSP, a managed service provider that runs its customers’ phones on NetSapiens.
- 7:05 AM
Briar answers under Carraway’s number.
Until the office opens at 7:30, the answering rule points the line at Briar’s extension, 40000.
- 7:06 AM
This morning’s windows, while she holds.
The address and what happened, then Carraway’s Cal.com calendar for this morning’s two-hour windows.
- 7:08 AM
Booked before the office opens.
9:00 to 11:00 booked; a confirmation texted from Carraway’s number; recording and summary in the inbox for Dee.
Briar’s call for Carraway Garage Door & Opener, as Bramblelink MSP’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Carraway Garage Door & Opener and Briar moved to the Door Won’t Open scenario. Briar booked an appointment (Mon 9:00 AM, Door Service Call) and texted the caller.
Point the number on the trucks at the agent before opening and after closing. Then demo the estimate first: a new door is the biggest call of the week.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute, and you set your own. Here is what Carraway would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each company pays you $513 a month ($99 + 920 min × $0.45)
At the recommended price, that is $4,210 to $6,050 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for garage doors.
What the agent connects to today. More on the way.
Cal.com
Booked during the call: Door Service Call, a two-hour arrival window, and Door & Opener Estimate as event types.
Your NetSapiens PBX
Deployed in three clicks. Answers before opening and after closing; a warm transfer to the on-call technician; staff by name.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
Arrival-window confirmations texted from the company’s number; message-taken alerts to the dispatcher; two-way texting in the same inbox.
Your own Bandwidth messaging account, with a number per company.
Google Business Profile
Services, service area and hours come from the listing; the service-call fee and brands from the files it adds.
Questions providers ask about garage door companies.
Short, true answers. The agent answers most of them itself on a call.
No. It takes what the caller describes, such as a loud bang or an opener that hums, and books the service call; the technician diagnoses the door. It quotes only the service-call fee; repair prices stay with him.
Only what is in the knowledge base, such as the free estimate and the brands the company installs. The number comes from the rep after he has measured: the agent books the estimate and takes the details.
No. It books the service call with a two-hour window on the company’s Cal.com calendar, and “where’s my tech?” goes to the Dispatch queue. On ServiceTitan or Jobber, it connects to the account but doesn’t create or change jobs there.
The caller comes back to the agent, which takes a message and alerts the office by email or text while the caller is still on the line. The recording is in the inbox, and the morning digest lists callbacks.
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