The 8:15 p.m. half-dark-house call. Sell every electrician the answer, under your name.
Half the house is dark at 8:15, and the homeowner calls the next electrician. Your voice AI agent asks about the neighbors, under your name, then briefs the on-call electrician.
Wade Prater - 120 didn’t answer, caller returned
to (865) 555-0162
A day on Corliss’s line.
Every call an electrician can’t afford to miss, answered under your name.
- 10:40AM
The EV-charger quote.
The estimator is in an attic, and the week’s biggest job rings out.
Your agentTakes what she wants installed and the panel’s age, and books a free in-home estimate. No quote: the price comes after the walk-through.
Bring it upWhen big jobs call while the estimator is in an attic.
- 3:10PM
The property manager’s tenant call.
The manager works down her list; the first electrician to answer keeps the account.
Your agentTakes the address, the unit and a callback number; a message-taken alert reaches the office while she is still on the line.
Bring it upWhen the owner says property managers call while he’s on a ladder.
- 8:15PMSee this call ↓
The 8:15 p.m. half-dark house.
Panel or utility? Voicemail can’t say, so she calls the next electrician.
Your agentAnswers at once, any hour. Sparks, burning or neighbors with power: a warm transfer to the on-call electrician. Dark neighbors get the utility’s outage number.
Bring it upWhen the owner says on-call keeps driving to the utility’s outages.
Three calls Corliss would have lost, answered under your name. On its September minutes, a day on its line is about 22 minutes: $9.90 at $0.45 a minute, on top of $99 a month.
What callers hear.
Half the house is dark at 8:15, after Corliss Electric closed. Corliss’s phones and agent come from Quarrystone IT, an IT company that runs its customers’ phones on NetSapiens.
- 8:15 PM
Ottilie answers under Corliss’s number.
After five, the answering rule points the line at Ottilie’s extension, 40000.
- 8:17 PM
It asks the questions, then rings Wade.
Sparks, burning, the neighbors’ power. Wade misses the warm transfer, so the caller comes back to Ottilie.
- 8:19 PM
Alerted, booked, texted.
A message-taken alert reaches Wade at once; 7:30 tomorrow on the calendar; a confirmation texted from Corliss’s number.
Ottilie’s call for Corliss Electric, as Quarrystone IT’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Corliss Electric and Ottilie moved to the Half the House Is Out scenario. Ottilie tried Wade Prater (extension 120) without an answer, booked an appointment (Fri 7:30 AM, Troubleshoot Visit) and texted the caller.
Write the emergency list with the owner before the demo: sparks, a burning smell, a hot panel. That list is the scenario, and one click reverts a change he regrets.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute, and you set your own. Here is what Corliss would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each company pays you $400.50 a month ($99 + 670 min × $0.45)
At the recommended price, that is $3,335 to $4,675 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for electrical.
What the agent connects to today. More on the way.
Cal.com
Visits and estimates booked during the call: Troubleshoot Visit, Panel Upgrade Estimate and EV Charger Estimate as event types.
Your NetSapiens PBX
Deployed in three clicks. Answers after five; a warm transfer to the on-call electrician; the office manager by name.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
Confirmations texted from the company’s number; message-taken alerts to the on-call electrician and the office by email or text.
Your own Bandwidth messaging account, with a number per company.
Google Business Profile
Services, service area and hours come from the listing; the outage number and after-hours fee from the files it adds.
Questions providers ask about electrical companies.
Short, true answers. The agent answers most of them itself on a call.
The company does. It writes the list into the scenario: sparks, a burning smell, a hot panel, whatever it chooses. Those calls get the warm transfer to the on-call electrician. Nothing in it judges whether a house is safe.
Not by itself: it can’t see the grid or the panel. It asks what the company has written, such as whether the neighbors have power, and if they don’t, it reads out the utility’s outage number from the knowledge base.
Only what the company puts in its knowledge base: that the estimate is free, the trip fee. Panel size, wire runs and the permit decide the price, so it books an estimate and the estimator gives the number.
The caller comes back to the agent, which takes a message: a name, an address, a number and what’s out. The message-taken alert reaches him while the caller is still on the line, and it offers the first morning visit.
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