The 5:50 p.m. move-out-clean call. Sell every cleaning company the answer, under your name.
At 5:50 the office closes; the call goes to whoever answers. Your voice AI agent quotes the rate card, under your name, and books the clean before the lease ends.
Thu 9:00 AM, Move-Out Clean
to (260) 555-0112
A day on Kettle & Broom’s line.
Every call a cleaning company can’t afford to miss, answered under your name.
- 9:35AM
“How much for a three-bedroom?”
Whoever gives a number and a time first gets the job.
Your agentReads the rate card, standard, deep and move-out by bedrooms and baths, and books the Standard Clean while she holds. Post-construction becomes a message.
Bring it upWhen the owner says price shoppers call while the crews are mid-clean.
- 1:05PM
“Can we move Thursday to Friday?”
A skip she hears about too late sends a cleaner across town for nothing.
Your agentTakes the change as a message: name, address, date. The alert reaches Lena while the client is still on the line; Lena moves the booking.
Bring it upWhen the owner says the scheduler’s morning goes to moves and skips.
- 5:50PMSee this call ↓
The 5:50 p.m. move-out clean.
The office closes at six, and her deposit rides on whoever answers.
Your agentAsks bedrooms and baths, quotes the rate, and books the Move-Out Clean before the lease ends while she holds. Texts the checklist link.
Bring it upWhen the owner says move-outs bunch up at month’s end.
Three calls Kettle & Broom would have lost, answered under your name. On its September minutes, a day on its line is about 19 minutes: $8.55 at $0.45 a minute, on top of $99 a month.
What callers hear.
A tenant whose lease ends Saturday calls Kettle & Broom Cleaning Co. at 5:50, as the office closes. Its phones and agent come from Halyard Telecom, a NetSapiens service provider.
- 5:50 PM
Greer answers under Kettle & Broom’s number.
Lena is on the other line, so the busy rule points the call at Greer’s extension, 40000.
- 5:51 PM
It quotes the rate, then reads the calendar.
Bedrooms and baths, the rate from the knowledge base, then the Cal.com calendar for openings before Saturday.
- 5:53 PM
Booked, texted, filed.
Thursday at 9:00 booked; the checklist texted from Kettle & Broom’s number; recording and summary in the inbox.
Greer’s call for Kettle & Broom Cleaning Co., as Halyard Telecom’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Kettle & Broom Cleaning Co. and Greer moved to the Move-Out Clean scenario. Greer booked an appointment (Thu 9:00 AM, Move-Out Clean) and texted the caller.
Add the rate card to the knowledge base before the demo, so the first call you play quotes the owner’s own prices. Then check whether missed calls peak at closing.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute, and you set your own. Here is what Kettle & Broom would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each company pays you $355.50 a month ($99 + 570 min × $0.45)
At the recommended price, that is $2,985 to $4,125 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for cleaning services.
What the agent connects to today. More on the way.
Cal.com
Cleans booked during the call, with an event type for each service: Move-Out Clean, three hours, and Standard Clean, two.
Your NetSapiens PBX
Deployed in three clicks. Answers when the scheduler is busy or the office closed; the Scheduling queue; staff by name.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
The checklist link and confirmations texted from the company’s number; two-way texting in the inbox; message-taken alerts to the scheduler.
Your own Bandwidth messaging account, with a number per company.
Google Business Profile
Services, service area and hours come from the listing; the rate card and cancellation policy from the files it adds.
Questions providers ask about cleaning companies.
Short, true answers. The agent answers most of them itself on a call.
Only the rate card the company puts in its knowledge base: standard, deep and move-out cleans by bedrooms and baths, and what each includes. A job outside the card, such as a post-construction clean, becomes a message for the owner.
No. It takes the client’s name, the address and the date she wants as a message, with an alert to the scheduler by email or text while she is still on the line. The scheduler moves or cancels the booking.
Booking runs on Cal.com. On Jobber, it connects to the account but doesn’t create or change jobs there. Other cleaning software isn’t connected today; any MCP server can be attached.
The company picks the words that matter, such as “missed,” “broke” or “refund,” and an email or text reaches the owner right after the call. Sentiment alerts flag an upset client, and the morning digest lists callbacks.
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