The 6:20 p.m. served-papers call. Sell every firm the answer, under your name.
The office closes at 5:30, so the client just served calls the next firm. Your voice AI agent answers under your name, takes the intake and books the consultation.
2 open slots: Wed 3:00 PM, Thu 10:30 AM
to (615) 555-0104
A day on Pell & Avery’s line.
Every call a law firm can’t afford to miss, answered under your name.
- 10:30AM
“Can I talk to my attorney?”
Attorney in court, paralegal mid-filing; a client with a deadline hears hold music.
Your agent“Let me talk to Daniel Avery” is a warm transfer to his extension: he hears who is calling before the call connects.
Bring it upWhen the managing partner says clients can never reach their lawyer.
- 2:15PM
Four calls to book one consultation.
Phone tag over a time, until the caller hires someone else.
Your agentOffers open times from the firm’s Cal.com calendar and books while the caller holds. Answers practice areas, the fee and the address from its pages.
Bring it upWhen the managing partner says the paralegal lives on the phone.
- 6:20PMSee this call ↓
The 6:20 p.m. served-papers call.
The office closed at 5:30; the newly served caller tries the next firm.
Your agentRuns the firm’s New Client Intake scenario: contact details, what’s happening, the other party for the conflict check. Books the consultation; texts the intake-form link.
Bring it upWhen the managing partner says “we call everyone back first thing.”
Three calls Pell & Avery would have lost, answered under your name. On its September minutes, a day on its line is about 26 minutes: $11.70 at $0.45 a minute, on top of $99 a month.
What callers hear.
A man served divorce papers today calls Pell & Avery Family Law. The firm’s agent comes from Bramblelink MSP, a managed service provider that runs its customers’ phones on NetSapiens.
- 6:20 PM
Briar answers under Pell & Avery’s number.
The firm’s after-hours answering rule points the line at Briar’s extension, 40000, once the office closes at 5:30.
- 6:21 PM
It reads the calendar while the caller holds.
The New Client Intake scenario checks the firm’s Cal.com calendar and offers two open slots.
- 6:23 PM
Booked, texted, filed.
3:00 tomorrow with Margaret Pell on the calendar; the intake-form link texted; recording and summary in the inbox.
Briar’s call for Pell & Avery Family Law, as Bramblelink MSP’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Pell & Avery Family Law and Briar moved to the New Client Intake scenario. Briar checked availability, booked an appointment (Wed 3:00 PM with Margaret Pell) and texted the caller.
Open the firm’s domain in your portal: the activation screen shows thirty days of its missed calls beside a trial at your price. Count the evening ones; each reached nobody.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute; you set your own. Here is what Pell & Avery would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each firm pays you $454.50 a month ($99 + 790 min × $0.45)
At the recommended price, that is $3,755 to $5,335 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for law firms.
What the agent connects to today. More on the way.
Cal.com
Consultations booked on the firm’s calendar during the call: Initial Divorce & Custody Consultation, 45 minutes, or Estate Planning Consultation.
Your NetSapiens PBX
Deployed in three clicks on its own extension. Transfers to the Intake queue, or an attorney or paralegal by name.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
The intake-form link by text from the firm’s own number; message-taken alerts to staff by email or text.
Your own Bandwidth messaging account, with a number per firm.
Google Business Profile
Setup reads services and hours from the firm’s listing or website; practice areas and the fee come from its files.
Questions providers ask about law firms.
Short, true answers. The agent answers most of them itself on a call.
No. It takes a name, number and reason, answers only what the firm has written down, like practice areas and the consultation fee, and books the consultation. Case questions go to a person by name or become a message.
Name, number, the other party’s name and a short reason go to the firm’s inbox with the recording, transcript and summary. Credentials are encrypted at rest; recording links expire after an hour. Specific confidentiality requirements? Bring them to the demo.
No. It has no view of case files. “Where’s my case?” goes to the attorney by name: a warm transfer if he picks up, a message if not. Case-management software isn’t connected today; any MCP server can be attached.
Yes. It speaks 25+ languages, Spanish included, and answers in the language the caller uses. Nothing to set up.
Also forAccounting and tax·Insurance agencies·Real estate·Property management·Every industry →
