The Saturday 11:40 a.m. “still on the lot?” call. Sell every dealer the answer, under your name.
Saturday, every salesperson is busy; the “still on the lot?” call goes to the next dealer. Your voice AI agent answers under your name and rings a salesperson, briefing first.
Cole Whitaker - 120 didn’t answer, caller returned
to (931) 555-0172
A day on Marlow Ridge’s line.
Every call an RV or auto dealer can’t afford to miss, answered under your name.
- 9:25AM
Parts calls on the sales floor.
“Hold on,” and the owner needing a water pump hangs up before parts answers.
Your agentSends each call where it belongs: “parts” to the Parts queue, “service” to the Service queue, “Cole in sales?” to Cole by name.
Bring it upWhen the owner says calls keep landing on the wrong desk.
- 11:40AMSee this call ↓
“Is it still on the lot?”
Every salesperson is with a shopper; the caller tries the next dealer.
Your agentAsks which unit and rings a salesperson with a warm transfer. If no one is free, it books a Unit Walkthrough on the dealership’s calendar.
Bring it upWhen the owner says “Saturdays, nobody can get to the phone.”
- 3:15PM
“Is my RV out yet?”
The service writer is writing up a warranty claim; the owner gets voicemail again.
Your agentTakes the name and unit, then a warm transfer to the service writer, briefing first. New work books as a Service Drop-Off on the calendar.
Bring it upWhen the owner says the service desk lives on status calls.
Three calls Marlow Ridge would have lost, answered under your name. On its September minutes, a day on its line is about 39 minutes: $17.55 at $0.45 a minute, on top of $99 a month.
What callers hear.
A shopper calls Marlow Ridge RV & Auto about a Class C. Marlow Ridge’s agent comes from Bramblelink MSP, a managed service provider that runs its customers’ phones on NetSapiens.
- 11:40 AM
Briar answers under Marlow Ridge’s number.
The sales line’s no-answer rule points the call at Briar’s extension, 40000, when the floor can’t pick up.
- 11:41 AM
It rings sales, then books a walkthrough.
Cole misses the warm transfer; the caller comes back to Briar, which offers walkthroughs from the Cal.com calendar.
- 11:43 AM
Booked, texted, filed.
2:00 with Cole on the calendar; a confirmation from the dealership’s number; recording and summary in the inbox.
Briar’s call for Marlow Ridge RV & Auto, as Bramblelink MSP’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Marlow Ridge RV & Auto and Briar moved to the Unit Inquiry scenario. Briar tried Cole Whitaker (extension 120) without an answer, checked availability, booked an appointment (Sat 2:00 PM with Cole Whitaker) and texted the caller.
Three lines, one dealership. Marlow Ridge runs Briar on the main line, plus Service and Parts agents on separate extensions: two more line items on a seat you already bill.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute; you set your own. Here is what Marlow Ridge would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each dealer pays you $630 a month ($99 + 1,180 min × $0.45)
At the recommended price, that is $5,120 to $7,480 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for RV and auto dealers.
What the agent connects to today. More on the way.
Cal.com
Walkthroughs and service drop-offs booked during the call: Unit Walkthrough, one hour, with Service Drop-Off as a second event type.
Your NetSapiens PBX
Deployed in three clicks. Transfers to Sales, Service and Parts queues or staff by name; separate Service and Parts agents.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
Walkthrough and drop-off confirmations by text from the dealership’s own number; message-taken alerts to the sales, service or parts desk.
Your own Bandwidth messaging account, with a number per dealership.
Google Business Profile
Setup reads address and hours from the dealership’s listing or website; parts hours and service policies come from its files.
Questions providers ask about RV and auto dealers.
Short, true answers. The agent answers most of them itself on a call.
No: dealer management systems and inventory feeds aren’t connected today. It asks which unit and rings a salesperson, briefing first; if no one can, it books a walkthrough and the salesperson confirms the unit. Any MCP server can be attached.
The dealership points it at PBX destinations: the Sales, Service and Parts queues or a person. “Parts” or “Cole in sales” is transferred through your PBX; “a person” gets asked which team. Hours, IVR and voicemail stay in the PBX.
The dealership writes that scenario. Marlow Ridge’s takes the name, unit and location, then warm-transfers to the service writer or takes a message, alerting the desk while the owner is still on the line. It doesn’t diagnose or dispatch.
No. It answers inbound calls and doesn’t run outbound campaigns. A lead’s name, number and reason are in the inbox with the recording; a message-taken alert reaches the sales desk, and the morning digest lists who needs a follow-up.
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