The 7:15 p.m. dinner-rush call. Sell every restaurant the answer, under your name.
At 7:15 there’s a line at the door; the caller tries the place next door. Your voice AI agent answers, under your name, and the host stays on the door.
Party of 10, Sat 7:00 PM · tomorrow
to (503) 555-0136
A day on Cinder & Salt’s line.
Every call a restaurant can’t afford to miss, answered under your name.
- 11:15AM
The call that isn’t a guest.
Produce rep, lost jacket, job applicant. Each one pulls the host off the door.
Your agentSorts them. “Is Imelda in?” is a warm transfer to the general manager, briefed first. The jacket becomes a message for the morning.
Bring it upWhen the manager says half the calls aren’t guests.
- 6:40PM
The party of twelve for Saturday.
The week’s biggest ticket, at the worst minute. “Call back after nine” loses it.
Your agentTakes a message: name, number, party size, night, time. The message-taken alert reaches the manager before she hangs up. It can’t hold a table.
Bring it upWhen the owner says nobody gets back to the big parties.
- 7:15PMSee this call ↓
“What time does the kitchen close?”
The host is seating a walk-in, so the caller tries the next place.
Your agentAnswers hours, the menu and when the kitchen closes, and texts the menu link. Allergy questions the menu can’t settle: warm transfer to the manager.
Bring it upWhen the owner says the phone rings out during service.
Three calls Cinder & Salt would have lost, answered under your name. On its September minutes, a day on its line is about 19 minutes: $8.55 at $0.45 a minute, on top of $99 a month.
What callers hear.
A woman planning a birthday dinner calls Cinder & Salt during the Friday rush. Its agent comes from Quarrystone IT, an IT company that runs its customers’ phones on NetSapiens.
- 7:15 PM
Ottilie answers under Cinder & Salt’s number.
When the host can’t pick up, the answering rule sends the line to Ottilie’s extension, 40000.
- 7:16 PM
It answers the menu, then takes the request.
The menu comes from the knowledge base; the message-taken alert reaches Imelda before Priscilla hangs up.
- 9:00 AM
Taken, texted, filed.
The menu link texted from the restaurant’s number; recording, transcript and summary in the inbox for Imelda’s callbacks.
Ottilie’s call for Cinder & Salt, as Quarrystone IT’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Cinder & Salt and Ottilie moved to the Large Party Request scenario. Ottilie took a message (Party of 10, Sat 7:00 PM) and texted the caller.
Open the restaurant’s domain in your portal before the meeting. The activation screen shows thirty days of missed calls and when they peak; Friday at seven is the pitch.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute, and you set your own. Here is what Cinder & Salt would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each restaurant pays you $355.50 a month ($99 + 570 min × $0.45)
At the recommended price, that is $2,985 to $4,125 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for restaurants.
What the agent connects to today. More on the way.
Cal.com
For a restaurant that plans large parties by appointment: a Private Dining Planning Call, 20 minutes, booked during the call.
Your NetSapiens PBX
Deployed in three clicks on its own extension and number. Transfers to the manager by name, with a briefing first.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
Menu link or directions by text from the restaurant’s own number; message-taken alerts to the manager by email or text.
Your own Bandwidth messaging account, with a number per restaurant.
Google Business Profile
Name, address and hours from the listing or website; the menu, parking and kitchen hours from the pages it adds.
Questions providers ask about restaurants.
Short, true answers. The agent answers most of them itself on a call.
Not tables: reservation software isn’t connected today. It takes the request as a message (name, number, party size, night, time) and alerts the manager while the caller is still on the line. Any MCP server can be attached.
No: point-of-sale software isn’t connected today. It answers hours and the menu, texts the online-ordering link, and transfers to the host stand through your PBX. Shopify order lookups (gift cards, pantry goods) are read-only, with privacy mode.
Only what the restaurant wrote down, such as which dishes are marked vegetarian or gluten-free. It can’t see the kitchen, so the restaurant writes where the rest goes: at Cinder & Salt, a warm transfer to the manager on duty.
Yes. It speaks 25+ languages, Spanish included, and answers in the language the caller uses. Nothing to set up.
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