The 10:30 a.m. “can you fit us in?” call. Sell every groomer the answer, under your name.
At 10:30 every groomer has scissors in hand, and the matted doodle goes to the next shop. Your voice AI agent answers, under your name, and books the groom.
3 open slots: Fri 8:30 AM, Fri 1:00 PM, Sat 9:00 AM
to (864) 555-0138
A day on Mabry Street’s line.
Every call a pet groomer can’t afford to miss, answered under your name.
- 10:30AMSee this call ↓
“Can you fit us in?”
Every groomer has a dog on the table, and the caller doesn’t wait.
Your agentAsks breed, size and service, books a Full Groom on the shop’s calendar, texts a confirmation. Matting fees wait for the groomer at drop-off.
Bring it upWhen the owner says nobody can pick up with scissors in hand.
- 11:30AM
“Is Waffles ready yet?”
Drop-off clients call at 11:30; each pulls a groomer’s hands off a dog.
Your agentAnswers groom times, the pickup window, the late fee. “Is Waffles ready?” becomes a message; the counter calls back when he’s off the table.
Bring it upWhen the owner says pickup calls break up the afternoon.
- 1:50PM
“Same time as last time, please.”
The regular calls between dogs to rebook. Nobody picks up, and the week slips.
Your agentAsks which groomer and books an open time from her Cal.com event type. It can’t see the last visit, so the caller says when.
Bring it upWhen the owner says her regulars call to rebook between dogs.
Three calls Mabry Street would have lost, answered under your name. On its September minutes, a day on its line is about 15 minutes: $6.75 at $0.45 a minute, on top of $99 a month.
What callers hear.
A client with a matted goldendoodle calls Mabry Street Pet Grooming at 10:30. Its agent comes from Bramblelink MSP, a managed service provider that runs its customers’ phones on NetSapiens.
- 10:30 AM
Briar answers under Mabry Street’s number.
The answering rule rings the counter, then sends the line to Briar’s extension, 40000, when nobody picks up.
- 10:31 AM
It reads the open times while she holds.
The Book a Groom scenario asks breed, size and service, checks Mabry Street’s Cal.com calendar for large-dog grooms.
- 10:33 AM
Booked, texted, filed.
Friday 1:00 on the calendar; a confirmation texted from the shop’s number; recording and summary in the inbox.
Briar’s call for Mabry Street Pet Grooming, as Bramblelink MSP’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Mabry Street Pet Grooming and Briar moved to the Book a Groom scenario. Briar checked availability, booked an appointment (Fri 1:00 PM, Full Groom, Large Dog) and texted the caller.
Your portal’s activation screen shows the shop’s missed calls; look at mid-morning. Many groomers also board or run daycare: give that line its own agent, another line item.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute, and you set your own. Here is what Mabry Street would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each shop pays you $297 a month ($99 + 440 min × $0.45)
At the recommended price, that is $2,530 to $3,410 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for pet grooming.
What the agent connects to today. More on the way.
Cal.com
An event type per service and size, and one per groomer for regulars: Full Groom, Large Dog; Bath & Brush.
Your NetSapiens PBX
Deployed in three clicks. Answers when the counter is busy or closed; the Front Counter queue; a groomer by name.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
Confirmations and a directions link by text from the shop’s number; message-taken alerts to the counter by email or text.
Your own Bandwidth messaging account, with a number per shop.
Google Business Profile
Setup reads services and hours from the shop’s listing or website; prices, vaccination rule and late-pickup fee from added files.
Questions providers ask about pet groomers.
Short, true answers. The agent answers most of them itself on a call.
Only what the shop puts in its knowledge base: starting prices by size and coat, the late-pickup fee. The final price is the groomer’s once she sees the coat; a matted dog or unlisted breed becomes a message for her.
No. It tells callers the shop’s written vaccination rule, such as bringing the rabies certificate; the counter checks paperwork at drop-off. It doesn’t read or write client records, and grooming software isn’t connected today. Any MCP server can be attached.
A cancellation becomes a message: name, number, the dog and which appointment, with an alert to the counter while she’s on the line. It books a new time if asked, but doesn’t cancel the old one; the counter does.
Yes. It speaks 25+ languages, Spanish included, and answers in the language the caller uses. Nothing to set up.
Also forDental and medical·Veterinary clinics·Salons and spas·Fitness studios·Every industry →
