The 10:15 a.m. kitchen-remodel call. Sell every contractor the answer, under your name.
The owner is on a roof, and the kitchen-remodel lead gets voicemail; she books whoever picks up. Your voice AI agent answers under your name and books the walk-through.
2 open slots: Thu 8:00 AM, Fri 1:30 PM
to (208) 555-0147
A day on Hartwell’s line.
Every call a construction company can’t afford to miss, answered under your name.
- 7:20AM
“When will the crew be here?”
Clients, subs and suppliers call one number; the answers are on a site.
Your agentAnswers what the company has written down, like crew start times. It doesn’t guess a crew’s day: that’s a warm transfer to the project coordinator.
Bring it upWhen the owner says they give every client their cell number.
- 10:15AMSee this call ↓
A lead calls while I’m roofing.
It rings out. The homeowner is collecting estimates and books whoever picks up.
Your agentRuns the company’s New Project scenario: the job, address and start date, then books a walk-through from its Cal.com calendar and texts a confirmation.
Bring it upWhen the owner says the best leads call mid-job.
- 4:40PM
The 4:40 p.m. bid request.
A contractor needs a number by Friday; the estimator is on a site walk.
Your agent“I need Tom” is a warm transfer to the estimator, who hears who is calling and which bid before the call connects.
Bring it upWhen the owner says the estimator is never at a desk.
Three calls Hartwell would have lost, answered under your name. On its September minutes, a day on its line is about 28 minutes: $12.60 at $0.45 a minute, on top of $99 a month.
What callers hear.
A kitchen-remodel lead calls Hartwell Builders & Remodeling. Hartwell’s phones and agent come from Quarrystone IT, an IT company that runs its customers’ phones on NetSapiens.
- 10:15 AM
Ottilie answers under Hartwell’s number.
Marcy is on the other line, so the busy rule points the call at Ottilie’s extension, 40000.
- 10:16 AM
It offers walk-through times while the caller holds.
The New Project scenario takes the job, then checks Hartwell’s Cal.com calendar and offers two open slots.
- 10:16 AM
Dale sees it from the roof.
Thursday at 8:00 on Hartwell’s calendar; a confirmation texted from Hartwell’s number; recording and summary in the inbox.
Ottilie’s call for Hartwell Builders & Remodeling, as Quarrystone IT’s customer sees it in the inbox: the recording, the transcript with the tools it ran, and its summary. A caller reached Hartwell Builders & Remodeling and Ottilie moved to the New Project scenario. Ottilie checked availability, booked an appointment (Thu 8:00 AM, Free Estimate Walk-Through) and texted the caller.
Ask which number is on the trucks, yard signs and bid packages. Point that line at the agent: after hours, when it’s busy or when nobody picks up.
What you could charge.
The recommended price is $99 a month plus $0.35 to $0.55 a minute; you set your own. Here is what Hartwell would pay, with its September minutes.
The recommended price
$99 a month, plus $0.35 to $0.55 a minute.
You set your own.
Each company pays you $472.50 a month ($99 + 830 min × $0.45)
At the recommended price, that is $3,895 to $5,555 a month.
Sell it your way: per minute, with minutes included, or flat. The price your customers see is yours.
Integrations that matter for construction.
What the agent connects to today. More on the way.
Cal.com
Walk-throughs booked on the owner’s own calendar during the call, with Free Estimate Walk-Through and Design Consultation as event types.
Your NetSapiens PBX
Deployed in three clicks on its own extension. Transfers to estimator or foreman by name, or the Project Office queue.
We set up the warm-transfer trunk. Dial-by-name needs Announce in Audio Directory on.
Texting, through your Bandwidth account
Walk-through confirmations by text from the company’s own number; message-taken alerts to the owner or estimator by email or text.
Your own Bandwidth messaging account, with a number per company.
Google Business Profile
Setup reads trades, service area and hours from the company’s listing or website; crew start times come from its files.
Questions providers ask about construction companies.
Short, true answers. The agent answers most of them itself on a call.
Only what the company puts in its knowledge base, like its service area and the projects it takes. Estimates stay with the owner or estimator: the agent books the walk-through, and the person who writes the number gives it.
The caller comes back to the agent, which takes a message: name, number, reason and deadline. The message-taken alert reaches the owner by email or text while the caller is still on the line; the recording goes to the inbox.
QuickBooks, for read-only billing lookups: a verified client hears a balance or open invoice, and the call goes into privacy mode. It connects to BuildOps, ServiceTitan and Jobber but doesn’t create or change jobs. Any MCP server can be attached.
Yes. It speaks 25+ languages, Spanish included, and answers in the language the caller uses. Nothing to set up: it follows the caller, homeowner, sub or supplier’s driver.
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