Two years ago, we started building something nobody asked for.
Not another chatbot. Not a glorified IVR. We set out to build real AI agents. The kind that actually pick up the phone, understand what the caller needs, and handle it. No scripts. No "press 1 for sales." Just intelligent, human-like conversations that solve real problems for real businesses.
Today, I'm proud to share that SpectrumVoIP's AI Agents are now powered by the Voxtell AI platform.
And this isn't just a partnership announcement. SpectrumVoIP invested in Voxtell AI. They saw what we built, tested it extensively, and believed in it enough to back us financially. That's not something that happens with a demo and a handshake. It happens when the technology actually works.
Why This Partnership Matters
SpectrumVoIP has been serving businesses across the country for nearly two decades. They're a family-founded company out of Plano, Texas, with over 250,000 users relying on their platform every day. They're builders. They care deeply about the businesses they serve. And they don't partner with just anyone.
When they came to us, they weren't looking for a vendor. They were looking for a team that shared their obsession with serving SMBs the right way. Not with cookie-cutter solutions, but with technology that actually adapts to how each business operates.
That's exactly what we've been doing at Voxtell AI for the past two years. Perfecting our platform. Sitting down with customers. Understanding workflows, pain points, and the real challenges that businesses face when every missed call is a missed opportunity.
250,000+ Users and the Data Advantage That Changes Everything
Here's where it gets exciting. Our AI will soon be deployed across SpectrumVoIP's base of 250,000+ users spanning dozens of industries. That scale isn't just a vanity metric. It's a massive strategic advantage.
Every call our AI handles teaches it something. Every industry we serve makes the platform smarter. Every edge case we encounter makes the next deployment better. This is data our competitors simply won't have. While others are building generic voice bots, we're training our AI on real-world conversations from dental offices, law firms, HVAC companies, medical practices, auto shops, and dozens more.
The result? AI agents that don't just answer calls. They understand context, speak the language of each industry, and deliver a caller experience that feels genuinely human.
We're Not Like the Other Guys
I'll be direct: most AI voice solutions are built by people who've never run a business phone system. They don't understand what happens when a caller gets frustrated with a bot. They don't know what it's like to lose a $10,000 job because nobody picked up.
We do. We've been in the telecom space for over 12 years, serving 1000+ SMB customers. We built Voxtell AI because we lived the problem firsthand.
That's why our approach is fundamentally different. Our team sits down with every customer. We understand their workflows. Their pain points. Their customers. Then we build AI agents tailor-made for their specific reality. Not a one-size-fits-all template with a logo swap.
We have a team of passionate experts who don't just deploy software. They partner with each business to make sure the AI actually works the way it needs to.
First Native Integration with NetSapiens, and Built for Every MSP
Here's something we're especially proud of: Voxtell AI was the first provider to develop a native integration with the NetSapiens platform. That means any MSP or service provider in the NetSapiens ecosystem can white-label our technology and offer best-in-class AI receptionists to their own customers, under their own brand. No clunky workarounds. No third-party middleware. A beautiful, seamless integration that feels like it was built into the platform from day one.
But we didn't stop at NetSapiens. Our platform is built for any MSP or service provider that wants to offer voice AI to their customers under their own brand. Whether you're on NetSapiens, Oasis, or any other platform, we've designed Voxtell AI to plug into your business and give your customers the best AI receptionist on the market.
You get a proven AI platform, backed by a team that understands the channel, with a white-label experience your customers will love. And with the SpectrumVoIP partnership now live, you're looking at technology that's been validated by one of the largest providers in the country.
Defining the Future of SMB Communications
This partnership is about more than technology. It's about two companies that share the same values. A relentless focus on serving businesses that deserve better than what the big telecom companies offer. SpectrumVoIP and Voxtell AI are both built by people who love creating things that actually work.
Together, we're defining the future of how small and mid-sized businesses communicate with their customers. Smarter call handling. Zero missed opportunities. AI that adapts to your business, not the other way around.
This is just the beginning.
If you're an MSP or service provider looking to offer AI-powered communications to your customers, I'd love to connect. Whether you're on NetSapiens or another platform, we've built this for you.
Learn more about our platform or reach out to us directly.
Learn more about SpectrumVoIP.